Automation
Cornell Files: Small Tech Agencies Meet AI Chatbots
Cornell Files: Small Tech Agencies Meet AI Chatbots
Introduction: The Strain on Small Tech Agencies
In many small tech consulting agencies, there’s a familiar challenge: 1-2 overtaxed technical resources juggling pre-sales, implementation, and post-sale support. These individuals, essential to the operation, spend much of their time on repetitive tasks, particularly delivering one-on-one sales pitches. This limits their capacity to focus on more strategic, high-priority client work, such as development and consulting.
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Future Forward Organizations: Change is in the Air
Reimagining Business on the Blockchain
It has never been more clear to me that the future of business needs to change. One way to do that is with the Blockchain. In the rapidly evolving digital landscape, organizations are facing increasing pressure to stay aligned with their mission, goals, and regulations, and to meet membership expectations all while protecting their IP, Brand, Customer base data and integrity. Centralized, hierarchical systems often leave room for communication breakdowns, top-down management silos or worse oligarchies, decision-making bottlenecks. Centralized financial control can often hinder accountability, making it difficult to track spending and ensure responsible use of resources. As a result, organizations on a journey to become transparency instead end up misaligned, losing touch with the very clients, customers and communities they were created to serve. Enter blockchain technology, a disruptive force that offers a truly transparent, decentralized alternative to traditional organizational structures.
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