Technikole Future Tech Definition: Customer Journey Mapping
Glossary

Customer Journey Mapping

Techniverse invites you to discover: Customer Journey Mapping

Customer Journey Mapping

Future Tech Definition: The process of creating a visual representation of a customer’s experience with an organization across all touchpoints, helping to understand their needs, motivations, and pain points.

Technikole's Take

"Understanding Customer Journey Mapping is critical for achieving technical independence in the modern landscape."