Customer Experience

Email Changes in 2024 You Need To Know for Your Small Business

Are your emails making it to their destination?

If you are still conducting business from your @gmail.com account, they may not be!

It’s time to level up and give your business the professional edge it deserves with a custom domain because things are changing in 2024. That’s right as of this month your emails coming from your coveted @gmail.com address may be going straight into junk mail for your entire distro list. Imagine being blacklisted from sending email to your customers. That’s what you are risking. The time as come to get it right.

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Customer Experience

Customer Experience

Future Tech Definition: Customer Experience (CX) encompasses all interactions and touchpoints that a customer has with a business or brand throughout their journey. It includes every interaction from initial awareness and engagement to purchase, post-sales support, and ongoing relationship management. Customer experience focuses on creating positive, meaningful, and personalized experiences that meet or exceed customer expectations, build loyalty, and drive customer satisfaction and advocacy. It involves understanding customer needs, preferences, and pain points and designing processes, products, services, and interactions to deliver exceptional customer experiences.

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